Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Gonzalez

Carlos Gonzalez

October 7, 2026

5  out of  5
rating by Carlos Gonzalez
"Andre was able to help me out with my insurance auto home and life he and the rest of the team provided great customer service highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Carlos! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Victoria Gallegos

Victoria Gallegos

September 28, 2026

5  out of  5
rating by Victoria Gallegos
"Eric has all of our vehicles, vintage vehicles, motor cycle, RV & house insurance. We have never been happier with an insurance agent. We share Eric’s info with everyone we know! Do not hesitate, switch to State Farm with Eric today!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Eric Fierro’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Eric Fierro’s Insurance Team "
Profile photo of Christian Lazcano

Christian Lazcano

September 28, 2026

5  out of  5
rating by Christian Lazcano
"Amazed on how efficient and reliable they worked with my needs on a SUNDAY afternoon. Thank you Eric and your wonderful office manager Ms. Ramirez!

Definitely deserved a review for surpassing my expectations."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Dito Gaytan

Dito Gaytan

September 21, 2026

5  out of  5
rating by Dito Gaytan
"Andre was very helpful and knowledgeable about the insurance products. He answered all my questions and made everything easy to understand. Great service and friendly staff!"
We responded:
"Thank you so much for the 5 stars, Dito! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of paul mater

paul mater

September 21, 2026

5  out of  5
rating by paul mater
"Great experience with Eric Fierro’s State Farm office. Andre was very knowledgeable about the products and explained everything clearly. He was friendly, helpful, and made the process easy. Highly recommend!"
We responded:
"paul, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my El Paso insurance team! - Your State Farm Agent, Eric Fierro "
Profile photo of Rosa Rodriguez

Rosa Rodriguez

September 21, 2026

5  out of  5
rating by Rosa Rodriguez
"I had a great experience at Eric Fierro’s State Farm office. Andre was very knowledgeable about the different insurance products and did a great job explaining everything in a way that was easy to understand. He was patient, friendly, and made sure all my questions were answered. You can tell he really knows what he is talking about and cares about helping people find the right coverage. Great customer service all around!"
We responded:
"Thank you so much for the 5 stars, Rosa! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Orlando Alarcon

Orlando Alarcon

September 21, 2026

5  out of  5
rating by Orlando Alarcon
"I had a great experience with Eric Fierro’s State Farm office. Andre was especially helpful and made sure all my questions were answered. He was friendly, patient, and took the time to explain everything clearly. The whole team was welcoming and professional, and they made the insurance process easy and stress-free. I really appreciate the great customer service and would definitely recommend this office to anyone in El Paso."
We responded:
"Orlando, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Babies Martinez

Babies Martinez

September 21, 2026

5  out of  5
rating by Babies Martinez
"Had a great experience with Eric Fierro’s State Farm office in El Paso. Everyone was friendly, helpful, and made the process easy. Really appreciate the great service and personal attention!"
We responded:
"Babies, thank you for the fantastic review! We’re always here to support you with your insurance needs in El Paso. "
Profile photo of Ciobelle Nava

Ciobelle Nava

September 21, 2026

5  out of  5
rating by Ciobelle Nava
"I had a great experience with Eric Fierro at State Farm. He was friendly, helpful, and made the whole process easy. I really appreciate his great customer service and would definitely recommend him!"
We responded:
"Ciobelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our El Paso insurance team is always here and happy to help. "
Profile photo of Martha Gauna

Martha Gauna

September 18, 2026

5  out of  5
rating by Martha Gauna
"Eric reviewed policies n save me money. Very professional person."
We responded:
"Thank you so much for the 5-star rating, Martha! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Eric Fierro "
Profile photo of Laura Rojo

Laura Rojo

September 9, 2026

1  out of  5
rating by Laura Rojo
"I don't recommend this agent. They cannot even write a policy with the correct address. It has been more than 5 days since I requested a correction and I haven't heard anything from them."
We responded:
"Hi Laura, I’m sorry for the frustration this has caused. I do want to clarify that my Team submitted your requested address change on August 31st, the same day we received your request.

Unfortunately, address corrections on renters policies can take approximately 7-14 business days to be completed within our system after they are submitted. While that processing time is outside our office’s direct control, we should have done a better job communicating the expected timeframe and keeping you updated.

We truly value your business and take your concerns seriously. Our team will continue to follow up until the correction is fully completed. "
Profile photo of Ailyn Herrera

Ailyn Herrera

August 28, 2026

5  out of  5
rating by Ailyn Herrera
"I had such a great experience working with Brandon! He was incredibly helpful, professional, and patient throughout the entire process. He took the time to explain everything clearly and answered all of my questions I would definitely recommend"
We responded:
"Thanks so much for the fantastic rating, Ailyn! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Jose Munoz

Jose Munoz

June 12, 2026

5  out of  5
rating by Jose Munoz
"Excelente trabajo Hillary☺"
We responded:
"Thank you for the amazing review, Jose! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Miriam Maese

Miriam Maese

June 10, 2026

5  out of  5
rating by Miriam Maese
"Blanca del Toro is always at your service not only meeting but exceeding my expectations"
We responded:
"Thank you so much for the 5-stars, Miriam! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Eric Fierro’s Team anytime."
Profile photo of Ramon Ontiveros

Ramon Ontiveros

June 3, 2026

5  out of  5
rating by Ramon Ontiveros
"Hillary did a great job! Great customer service"
We responded:
"Thank you so much for the 5-stars, Ramon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Elias Mata

Elias Mata

May 28, 2026

5  out of  5
rating by Elias Mata
"Andre was super helpful and he seems very knowledgeable! He answered every question I had effortlessly and helped me understand things I was confused on"
We responded:
"Thank you for the amazing review, Elias! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Jeramy Storrer

Jeramy Storrer

May 27, 2026

5  out of  5
rating by Jeramy Storrer
"Andre was very knowledgeable and helped me understand my policy, nobody else has ever took the time to do that for me. 10/10 would recommend!"
We responded:
"Thank you for the amazing review, Jeramy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Kenneth Millender

Kenneth Millender

May 27, 2026

5  out of  5
rating by Kenneth Millender
"Great experience Andre was super friendly n very knowledgeable made the whole experience worth"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Eric Fierro’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Julia de Graaf

Julia de Graaf

May 21, 2026

5  out of  5
rating by Julia de Graaf
"This is a great insurance company, Eric and especially Andre have helped me a lot with my insurances. I highly recommend them"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Nick J

Nick J

March 26, 2026

5  out of  5
rating by Nick J
"Eric is incredibly helpful in all aspects. He is honest about coverage on what you need vs what you don’t need. He is awesome about managing claims, and does everything he can to help. In today’s age is it a breath of fresh air to get a real person on the phone and not have to sit through automated telephone services. Someone is always available. I highly recommend using him as a State Farm agent. 10/10. Thank you Eric and team."
We responded:
"Thank you so much for the 5-stars, Nick! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Eric Fierro’s Team anytime."
Profile photo of Albert Montoya

Albert Montoya

March 25, 2026

5  out of  5
rating by Albert Montoya
"I needed some one local who was able to help me....Originally I had agent in Dallas ...internet deal...Angle Portillo was excellent professional and handled all my concerns ...."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Eric Fierro’s Team here in El Paso . "
Profile photo of Marc Smith

Marc Smith

March 13, 2026

5  out of  5
rating by Marc Smith
"What a great experience with the State Farm branch, specifically Andre. He was able to save us a substantial about of money on our homeowners and car insurance by switching to State Farm. The customer service was excellent! What was most significant was his ability to educate me on what products were right for us and understanding our current needs. Very professional and patient. Will be using them in the future."
We responded:
"Marc, thanks for the impressive review! I am thrilled to hear about your positive experience! Thank you for supporting Andre, and thank you for your business. I truly appreciate it."
Profile photo of Jay Torres

Jay Torres

January 7, 2026

5  out of  5
rating by Jay Torres
"Andre was a very well spoken helpful young man. He helped step by step while also making the call fun. Would recommend 10/10!"
We responded:
"Hi, Jay! Thank you for this excellent review. I happy Andre was helpful. I appreciate your business."
Profile photo of Noah Ramirez

Noah Ramirez

January 7, 2026

5  out of  5
rating by Noah Ramirez
"Andre was very professional and helpful and gave me the best quote on my vehicle. i highly recommend Andre! thank you!!"
We responded:
"Hi, Noah. I am super happy, Andre was able to help. Thank you for your business."
Profile photo of Mariel Lopez

Mariel Lopez

January 7, 2026

5  out of  5
rating by Mariel Lopez
"Andre was so helpful and generous thank you for the amazing customer service and great prices"
We responded:
"Hi, Mariel. I am very happy, Andre’s was able to meet your expectations. Thank you for your business and this excellent review."